AJ
Ally J

1 reviews | Active since Jul 2018

03 Oct 2022, 12:57

FNB customer service is pathetic

I cannot get a bank statement from my app or online banking profile. I go into an fnb branch, the branch cannot assist me and tell me I must get it online or I pay R40 per page. I need a 6 month bank statement because we are in the process of purchasing a house.

I have emailed various sources in fnb, everyone either refers me to this and to that. I mean if this is how fnb services their clients, then I should move to another bank. I just want my 6 months bank statements emailed to me. Why is this so hard!!!!!!

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