FNB customer service is atrocious (unbelievable)

DONOT NOT JOIN FNB , I repeat , DO NOT JOIN FNB , IF YOU ARE A FNB CLIENT <CLOSE YOUR ACCOUNTS AN MOVE TO ANOTHER BANK>

as i write this my blood is absolutely boiling at the incompetency for the "so Called best bank in SA"

FNB , you suck , i have been trying to get a letter for written off debt for 3 months now , i have literally spent thousands of rands on airtime trying to get through to your call center , people dont seem to want to work an keep sending me from pillar to post , constantly dialing number given to me from different departments , s i decided to go to the branch an the only thing they do at the branch is call the call center an themselves get sent around , i have sat in different branches for hours on end an still get no help whatsoever , a simple letter that you FNB should supply , if i do not get a response from FNB i will continue to air my grieviences along all platfiorm an even i convince one person to leave your bank i will feel better .

i have called all your 087 numbers , your legal department does not answer the calls ,extremely disappointing , but if you owe them money they answer immediately , i feel like a fool begging fnb TO ASSIST ME AN I GET NOWHERE .

i have tried all avenues to get a simple god damn letter an hellopeter is a last resort , because apparently you only listen when you precious banks name is mentioned in a negative light .

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