FNB Customer Service even worse that i had experinced already

It has been just over a week since my earlier review, and I am yet to get any support from FNB. I have tried almost everyday to contact FNB's credit card department, only to be put on hold for an average of 25 minutes each time I call in. On some occasions, I get cut off randomly, and I'm so frustrated by that point, that I don't bother to try again.

In my previous review, I complained bitterly about FNB's poor service, and a week later I can confirm that this is 100% accurate, and that nothing has changed, and most probably never will. FNB's banking fees are super high, and despite my request to close my account, I am yet to get the support I need to close this account. I am hoping to shut this account as soon as possible, as having a bank account with FNB is not good for my health. The service received from FNB is so poor, there is a good chance they will cause me to have a heart attack. I strongly re-iterate that FNB are not a recommended financial institution, and everyone should think twice before banking with FNB. I am currently banking with ABSA, and the service is impeccable. FNB are a very poor example of customer service.