FNB Customer Service

I have waited 4 days, or exactly 2 working day (48 business hours) as they have instructed me to wait for a response/resolution to my query, no one has gotten back to me, I have been calling, I have been emailing, NO ONE knows anything at FNB, they just keep telling me to wait. When I do get a call they drop it immediately, this is the worst customer service I have experienced in a LONG time!

Misled to open an account with them and now no one wants to resolve this.

I cant even make a complaint with the Ombudsman of Banking Services because I need a written response from FNB to share with them. Nevertheless a formal complaint will be made to the Ombudsman.