FNB customer service

I'm on debt review with Debt Busters, who collect R15900 as my rehab amount, BUT my SB homeloan has been deducted along with the rehab amount for the past 6 months now... the debtbusters rehab amount is used to pay my standard bank homeloan amongst other debts. I'm essentially being double deducted for my home loan.

I have reported to FNB for help and a way forward as protecting me as their client should be a top priority for them?

Standard bank keeps proceeded to take the R8370.91 homeloan amount, and no attempt to reverse the amount from them have been fruitful. They refuse to assist me, or stop the order, or reimburse me.

I am in communication with debtbusters, with a complaint that they have STILL not completed the communication to standard bank... as they are legally obliged to so.

please can you see the 2 amounts mentioned and reverse the R8370.91 as this is an ******* double deduction that I am unable to stop from standard bank as they refuse to receive communication from me, they only communicate with debtbusters, AND DEBTBUSTERS ARE NOT DOING THEIR JOB.

Please note I have complained to both debtbusters and standard bank, who couldn't care less.

I have a family to feed and standard bank took a double deduction, I HAVE placed a debit stop on FNB app, but it seems to also not work...

I am stuck in a death triangle and I have no where else to turn to BUT FNB... please, is there no legal way to help me keep feeding my family?