1 reviews | Active since Nov 2017
Fnb customer service
I have a credit card with fnb last week went to fnb Westgate,told them want settlement letter to close my account.was told to call I did that they gave me the amount over the phone I paid.i send them e-mail requesting the to close my account no respond nothing.8-10-2018 I went to fnb horizon explained I want to close my account they send me to consultant waited more than an hour I can't be doing one thing for more than a week the service is poor you see them calling their customers I feel that it's not fair the next thing they will be debiting month end. Copy of email I have send Good ID number: ********** 323088 Card number: ********** ********** 17 Kindly close my credit don't want to use it anymore I have settled the amount I'm owing.please can you email me the letter stating I have closed the account your response will be highly appreciated. Kind regards Ms Nkadi Contact: ********** 720
Sent from Yahoo Mail The second one Good day
Please can I have settlement letter for my fnb credit card.id number ********** 323088 Card number: ********** ********** 17
Sent from Yahoo Mail on Android
Good day Lebohang Nkadi,
I tried contacting you on the number provided, to no avail.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Lebohang Nkadi,
I tried contacting you on the number provided, to no avail.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)