1 reviews | Active since Nov 2017
Fnb customer service
Worse bank to ever deal with, I have been with fnb for over a decade experienced financially difficulties this year 2017. When I asked for a break and continue the following month you couldn't budge. Made a trip to fnb galleria and fnb pavilion and still called the call centre with no help! Now you decided to take money without my consent! That money should have been included on with end of the month deduction I had plans for money taken off my account today! Your service suck and if nothing is done with my account I will go to opposition
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)