Fnb Customer service

The absolute worse bank to deal with customer service doesn't give a care in the world to get through to a specific department you'd have to hold on for hours just for them to tell you it's not the right one and transfer you elsewhere when it was the previous agent that put you through to the wrong department what nonsense is this I've spent more than 3(three) hours trying to connect with the right department and as I write this review am still not getting through to the right department absolutely terrible service