FNB customer care shoddy

I called over 8 times over 2 days to your call centre, I was cut off every time, either when being transferred or after holding more than 8 to 10 minutes at a time for consultant, only to be cut off again!! This is extremely frustrating and costly!

Surely a BIG corporate company with all the security protocols you have, you SHOULD be able to call me back if and when disconnected??!! As all my information has been approved via your app.