FNB customer care line is not a customer care line you hold the line for a long time

Fnb customer care line is really not for the poor yet alone its not efficient you are made to hold the line for a minimum of 20 minutes if u are Lucky. I called bought airtime and before I could be attended to I ran out.,its so frustrating becos you call for help so that means its not for people without money to call its true what they say life is not fair..

Please change the response time if u are under pressure atleast have minutes below 10 to attend the calls