MJ
Makhosazana J
1 reviews | Active since Apr 2015
12 Aug 2019, 13:03
FNB CUSTOMER CARE IS ThE WORST
Called the FNB customer care center and spoke to Yvonne Msiza of which it was a total waste of time because she couldn’t assist me with a settlement amount for the credit card and she couldn’t even put me through to her Supervisor as requested for further assistance.
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Aug 2019, 13:26Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Aug 2019, 13:26
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***