JG
Jaco G
1 reviews | Active since Oct 2011
13 Sept 2022, 13:11
FNB Customer Care Agents, "Useless"
A Television was bought through FNB its the second time in 10 months the same model and make is faulty, the customer service agents is really useless and not interested in logging a call with Hisense for a technician to come and access the tv. The agent did nothing this whole morning since i logged the issue with her in person. Please call me ***
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Replies (3)JG
Jaco G's updateReviewer Update
14 Sept 2022, 07:58Pathetic service, still no response from FNB, not even on Facebook, will see now if I can get hold of somebody in the top management
JG
Jaco G's update14 Sept 2022, 07:58
Reviewer Update
Pathetic service, still no response from FNB, not even on Facebook, will see now if I can get hold of somebody in the top management
JG
Jaco G's updateReviewer Update
20 Sept 2022, 07:02A Hisense technician came to my house yesterday to replace the motherboard, he installed a used one, it had profiles of people on it, I questioned it and was told it is new, how is that possible.
JG
Jaco G's update20 Sept 2022, 07:02
Reviewer Update
A Hisense technician came to my house yesterday to replace the motherboard, he installed a used one, it had profiles of people on it, I questioned it and was told it is new, how is that possible.
JG
Jaco G's updateReviewer Update
22 Sept 2022, 08:56Between FNB and Hisense I dont know who is the most useless company, I'm still waiting for a technician to come and replace the second hand part that was installed in my tv with a new one, the tv was bought through FNB but FNB just pass the buck.
JG
Jaco G's update22 Sept 2022, 08:56
Reviewer Update
Between FNB and Hisense I dont know who is the most useless company, I'm still waiting for a technician to come and replace the second hand part that was installed in my tv with a new one, the tv was bought through FNB but FNB just pass the buck.