1 reviews | Active since Dec 2016
Fnb Customer Care
<p>The Fnb customer care helpline is tremendously HORRIBLE.. An unanthorised payment went off my account ,i tried to call for help iv been transferred from department to department. Back and forth and even back to the same department .I have been on the phone for 2hours i even ran out of airtime and i still havnt received any help .I am so disgusted and highly annoyed .Your employees dont have any sense of urgency for important issues.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)