FM
Fhatu M
1 reviews | Active since Jan 2015
13 Nov 2018, 13:19
FNB current account
I have so many years without using my current account.I went to the branch to close it but it seems like it was not done.I have paid all outstanding loans.Now Im receiving a summon from Hommondpole regarding the outstanding amount of what I do not know because I do not use the account.It was closed.Can you kindly rectify this error as I am receiving nasty emails from HHammondpole.I do not understand how you can handover an unused account.
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FNB (First National Bank)'s replyOfficial
13 Nov 2018, 14:29Good Day Fhatu
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply13 Nov 2018, 14:29
Official
Good Day Fhatu
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***