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jeanine L

1 reviews | Active since Apr 2015

31 Oct 2019, 12:44

FNB - ******-----*****

A debit order was debited 2 time off my account, i have been in the bank and phoned numerous times, i was 1st told the issue would be resolved in 24 hours, that was 42 hours ago, now im been told to wait 5 working day.... I have phoned the bank 5 times and i just get transfered from department to department..... worst service ever

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2019, 12:55
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

 Hello Peter Complaints Team 

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