FB
FARHAAN B

1 reviews | Active since Jul 2016

27 Aug 2018, 21:33

fnb ******

i have lodged a query previously about my ebucs reward the consultant advised that there was a mistake and they will rectify the matter. it has still not been rectified.

secondly they are ****** my debit orders for my law on call and connect device gets debited incorectly if at all and i inquire fees.

fnb fix your **** up

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2018, 09:16
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***