FNB Cresta Helped a client solve a tricky problem with the IT system

Thanks to the manager at FNB Cresta who showed the genuine commitment to me the customer. It was a tricky and frustrating problem. She stuck with it, used all her skills and knew who to get help from and solved the problem. She treated me, the customer, with respect and changed me from grumpy to a fan. Thank you Verona Singh.