GR
Gawie R
1 reviews | Active since Jul 2011
03 Jun 2021, 10:23
FNB Credit Life, what a joke.... Wish Hello Peter had a minus rating.
FNB Credit Life, what a joke....
I have been dealing with them since last year and then again on 14 Jan 2021, up to date it has been empty promises and excuses. How do they tell a client that they made a finger error and expect you to accept it. When you confront them about it they deny it.
I have asked for recordings to go to the Ombudsman, they delay the process by a week now.
Mr P Havenga, Ms Raksha Singh, Tamlyn Moonsamy, Natasha Pillay, Catherine.
Please could I get all the relevant documentation as requested a week ago?
I would not recommend them to anyone cause the same thing happened to my wife even though I was told that this has not happened to FNB before.
Strange !!!!
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
03 Jun 2021, 10:45Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
FNB (First National Bank)'s reply03 Jun 2021, 10:45
Official
Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
