RP
Reelano P
1 reviews | Active since Jul 2019
22 Jul 2019, 14:50
FNB credit ***** can care less !
I've had terrible customer care service from the FNB credit card ***** department , it's been 3 months and no feedback , everytime I try to call I get put on hold for over 30 minutes , no emails , no phones calls returned to tell me on the progress on the investigation , absolutely useless !
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FNB (First National Bank)'s replyOfficial
22 Jul 2019, 15:31Good day Reelano Jaimaine Pillay,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply22 Jul 2019, 15:31
Official
Good day Reelano Jaimaine Pillay,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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