1 reviews | Active since Sept 2015
Fnb credit department
<p>I have a personal loan and a gold credit account with fnb for a while now.has never missed any payment...on this sunday night i am driving back home and only have my credit card with me as i use it to buy petrol etc.as i finished filling up i gave them my card to swipe after the 5th try still declined. I log onto my fnb app only to discover that neither my credit account or personal loan is even showing...nothing....there only shows i have a cheque account with them,neither do they answer the fnb premier call centre number....had to call a friend 50km away to come pay for the petrol.....super ****ed off...considering moving to another bank asap..</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 973220
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 973220
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
