EF
Elaine F
1 reviews | Active since Dec 2017
26 Jun 2019, 13:21
FNB Credit Crad cancellation- no response
I have logged a call with FNB Credit Card division to cancel my credit card about 10 weeks ago and to date the card has not been cancelled instead i am being charged a monthly fee on an inactive account. I've called the *** number numerous times and no matter which time of the month you call you get the same voice recorded message " higher than usual call volumes". Can someone please contact me to get this resolved.
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FNB (First National Bank)'s replyOfficial
26 Jun 2019, 14:04Good Day Elaine Fraser
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply26 Jun 2019, 14:04
Official
Good Day Elaine Fraser
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***