FNB Credit Cards - Avery Disgusting Service

1 June 2015 FNB Credit Card gave me call and advised I qualified for a limit increase.<br> requested i sent documnets - id + payslip which i did same day<br> - no response from FNB till 15 June when i went FNB Menlyn PArk<br> - bank attendant called FNB Credit and and gave me the 4n...<br> - credit card transfered me from pillar to post<br> - after 4 cuts 45min later, FNB attendant asked me to use self help booth<br> - here frustration ran for another 45min<br> -after about 2 hrs got through to a lady who advised my query will be escalated...<br> -FNB service really sucks, wonder why they go to those pains of advertised when they cannot handle existing clients.<br> <br> Very concerned