FNB Credit Card | Top-up Debt Protection Plan | *****

<p>On 1 July 2017 I received an email from ********** with a attached letter detailing the Automatic Debt Protection- and Top-up Debt Protection Plans that were activated on my FNB Credit Card, dated 30 June 2017.</p> <p> </p> <p>I've received a call during June 2017 from a person claiming to work for FNB indicating that they would like to add the Automatic Debt Protection- and Top-up Debt Protection Plans to my FNB Credit Card, but I immediately indicated that I'm not interrested and ended the call.</p> <p> </p> <p>I've noticed on the letter that the last 4 digits of the FNB Credit Card (Account) is different from my FNB Credit Card.</p> <p> </p> <p>I decided to contact the number provided on the letter; ********** . They could not assist and transferred me to ********** 777, they transfered me to ********** , they transferred me to ********** , they transferred me to ********** and they said I should contact ********** . NO SUPPORT or SERVICE were received from anyone at these numbers.</p> <p> </p> <p>My next ;logical step was to post it on Hellpeter.com and hope for FNB to respond and rectify the mess, since I'm a loyal and proud FNB Customer, but this service might just derail all :-(.</p> <p> </p> <p>Furthermore I hope that there is no ********** activities happening and if there are, it should be rectified ASAP. PS: I'm following up on my wife's FNB Credit Card as well.</p> <p> </p> <p>Regards,</p> <p>Jan Jacobus Basson</p>