JS
Jaco S

1 reviews | Active since Jan 2013

06 Aug 2016, 08:45

FNB Credit Card Still on TransUnion after being payed off and closed for more than a year

<p>Today I got my Credit Report after I saw a suspicious entry for a FNB Credit Card. Low and behold my Credit Card that I closed last year June/July 2015 is still showing a owed balance on my Credit Report. FNB did not send a Closed Up/Account Closed report to TransUnion. I want this removed immediately!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Aug 2016, 10:16
Official

Thank you for your patience, time and effort taken to voice your concern to our office.

It is with the feedback from valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.

You will be contacted shortly by one of our service consultants.

We apologise for any frustrations and inconvenience caused due to this incident. The reference number for the complaint is 986524.

Kind Regards

Complaints Resolution

Celeste Francis

Email address: **********

Tel number: ********** (option one)