1 reviews | Active since Mar 2013
FNB Credit card problem
<p>I changed my details with a consultant to my married name as my debit card was expiring. She confirmed that when my credit card expires & they send a new one, it will be in the correct name. As all the details were updated. I spent long enough in the bank that day to sort it out. My credit card came last month...in my ****en name. I have emailed FNB & have had no response. I have also tried linking the credit to my account online, not luck...smsed 7 days ago & still have not heard from anyone...how poor is the service!!!!!</p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Thanks so much. All sorted & got my card
Thanks so much. All sorted & got my card