FNB CREDIT CARD POOR SERVICE

<p>I am extremely frustrated because employees of FNB Credit Card Division failed to help me with a query. A debit order that was supposed to go through on 15/2/2017 went through on 14/2/2017 leaving my current account overdrawn. I spoke to 7 people who all failed to help me. The first person was Janine who put me through to Gold cheque. I spoke to Raisha who sent me back to customer services, the next person to talk to was Nomcebo who referred me to legal collections, Mokgadi from collections advised me to speak to the team leadar from Customer Services, Nomcebo informed that the team leader is refusing to speak to me, and I should go back to collections department and ask for their team leader. Nomcebo put me back to Legal Dept where I spoke to a lady by the name of Allison. Allison told me that I must go b back to Collections where I spoke to a lady by the name of Charity who refused to put me through to the team leader. I really do not know what to do.</p>