JR
Jaco R

1 reviews | Active since Sept 2012

15 Oct 2015, 14:47

FNB Credit Card No Show...

I have submitted an enquiry about a FNB Credit Card. After that I app**** for it. This was on 31 July 2015.<br> From then I have submitted my papers 2 times (3 Times in Total sins 31/06/2015) I have not yet received my Credit card. I spoke and send emails to persons:<br> -Vincent Gilmour<br> -Esther Mampuru<br> [Email Removed]<br> [Email Removed]<br> [Email Removed]<br> [Email Removed]<br> <br> Still I have not received my Card.<br> I want to go on Honeymoon on the 7th November 2015 and need a credit card... I also want to go in to the SLOW lounge at the airport. But now FNB tells me that my Credit Card has to be active for at least a month..... HOW IS THAT NOW POSSIBLE???<br> If I'm not able to go into the SLOW Lounge I will move to another bank.<br> FNB has pathetic admin people and no one know what's going on! <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Oct 2015, 15:01
Official
Hello jacoroos001,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 786831.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)