1 reviews | Active since May 2016
FNB Credit Card Locked
I recently ordered a new FNB Credit Card, it was delivered and I went to the ATM to see that its all good and working only for the ATM to tell me that my card is locked as it was the final attempt entering a pin?
I used the same PIN I was issued with and only 1 attempt!
I NEED THIS RESOLVED URGENTLY!
Good Day lawrence-jugmohan ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to credit card department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day lawrence-jugmohan ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to credit card department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***