RH
RENE H
1 reviews | Active since Jul 2011
07 May 2019, 10:02
FNB Credit Card Limit Increase not reflecting immediately?
FNB Credit Card Limit Increase not reflecting immediately? I increased my credit card limit online. The amount offered was much larger than what I wanted, however after receiving confirmation that the increase was accepted, there has still been no increase? It normally takes effect immediately. If the credit increase limit is not accepted why does FNB still send confirmation? doesn't make sense. To top it off your call centre agents are so unhelpful!! Can someone please assist with the above. Thank you
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FNB (First National Bank)'s replyOfficial
07 May 2019, 14:55Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply07 May 2019, 14:55
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***