FNB credit card limit increae

App**** for a credit card limit increase, have done this before and was increased within an hour. This time, I app**** for the limit and after 3 days no feedback was received and limit was not increased.

When doing the limit increase via the Banking app, a message is shown stating the increase was successful and the amount available immediately. However, no actual limit change is made.

And whats more, the fact that no one has phoned, or notified me of problems makes the process worse, as premier accounts are supposed to have fast responses and excellent service, however I do not feel that I have received proper service in this matter.