1 reviews | Active since Oct 2017
FNB CREDIT CARD LEGAL *********
I have been a customer of FNB for many years.They offered me a credit card at that time which I accepted.Unfortunately i ran into financial difficulty due to unforseen circumstances. My credit card went to legal and have been paying monthly ever since in order to get it paid off. Last month March I made payment AND FNB legal had the odacity to transfer R3000 from my account.Now this month FNB did the same!!!!R3000 transferred again!!! What the hell FNB?!!!! My agreement with FNB WAS THE MIN AMOUNT MONTHLY(which usually reflects when I go into the legal account) UPTO A R1000 WHO gave you authorisation to transfer R3000 ???? How can an instituition like yourselfs just take money from a customers account how and whenever you want if the customer IS paying?!!!!
I would like this to be resolved immediately and my money paid bac****! If this is how you resort to do things then i will do the same I dont CARE about being summonsed or BLACKLISTED! The court will see this as ********* behaviour as a creditor.
Rene ********** 190 Id: ********** 005084
Good Day *** ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to FNB card and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day *** ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to FNB card and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
