FNB credit card ***** division

Just the car rental authorization on my FNB credit card was disabled by FNB. At the FNB bank we phoned the credit card ***** division and they asked for my 16 digit credit card number. The operator then patch me through to a automated service were I had to put my 16 digit credit card number in with my pin. Then I was transferred back to the same operator I asked her why she needed my 16 digit credit card number. She told me it is to verify my account but when I told her wasn’t that what the automated service just did? She hanged up the phone. I just left the bank upset. The next morning I received e-mails of transactions that didn’t go through on my account because my expired date on my credit card was entered wrong. I phoned the FNB credit card ***** division again and reported this, then ended up in FNB card ***** division asking me what was my expired date on my credit card. I told her I not gone give it to her and she must just cancel the card without ordering a new one because I’m going to close the account. I’ve send e-mail’s to the FNB credit card ***** division explaining this but didn’t even get a e-mail response back! So people just be careful because it looks like WOLF IS A SHEPHERP at FNB credit card ***** division.