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e.matlou e.matlou
1 reviews | Active since Jul 2016
19 Aug 2020, 10:35
FNB Credit Card ***** department is the worst in the world
Worst experience ever. So I logged a ***** case with FNB credit card, that was two weeks ago and even today no feedback whatsoever. The next thing I call them and they tell me the case is closed. The case was not even allocated to an investigator, just close it and move on. I am so frustrated
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e.matlou e.matlou's updateReviewer Update
08 Sept 2020, 11:07This is the worst customer experience ever. FNB
I got an automated email regarding my credit card ***** case from FNB on 26 Aug'20 and it said a consultant will be in touch within 24-48 business hours. It is more than 9 days later and still nothing. By the way i have logged this call over a month ago. This is beyond worst customer experience
I got an automated email regarding my credit card ***** case from FNB on 26 Aug'20 and it said a consultant will be in touch within 24-48 business hours. It is more than 9 days later and still nothing. By the way i have logged this call over a month ago. This is beyond worst customer experience
ee
e.matlou e.matlou's update08 Sept 2020, 11:07
Reviewer Update
This is the worst customer experience ever. FNB
I got an automated email regarding my credit card ***** case from FNB on 26 Aug'20 and it said a consultant will be in touch within 24-48 business hours. It is more than 9 days later and still nothing. By the way i have logged this call over a month ago. This is beyond worst customer experience
I got an automated email regarding my credit card ***** case from FNB on 26 Aug'20 and it said a consultant will be in touch within 24-48 business hours. It is more than 9 days later and still nothing. By the way i have logged this call over a month ago. This is beyond worst customer experience