AM
Anika Maharaj-Gianpersad

1 reviews | Active since May 2019

13 May 2019, 19:23

FNB credit card ***** case open for 5 months! Will be logging a case with the banking Ombudsman!!!

Have a credit card ***** case open with FNB for over 5 months now! Been pushed from department to department with minimal (useful) contact and terrible service! I intend logging a complaint with the banking Ombudsman! FNB SUCKS!!! Husband and I will soon be changing banks!!

0
Replies (4)
FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2019, 09:24
Official
Good Day Anika Maharaj-Gianpersad  

Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: *** 

FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2019, 09:24
Official
Good Day Anika Maharaj-Gianpersad  

Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: *** 

FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2019, 09:24
Official
Good Day Anika Maharaj-Gianpersad  

Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: *** 

AM
Anika Maharaj-Gianpersad's update20 May 2019, 11:17
Reviewer Update
1 week has passed and the issue at hand has not been resolved. I only received an email stating that it has been directed to the relevant department. Why have I not received a follow up email?
I am already waiting for 5 months for this issue to be dealt with. This is very frustrating!