FS
Francois S

1 reviews | Active since Apr 2018

04 Jul 2019, 20:26

FNB Credit Card *****

Hi Guys I have been waiting for fnb credit card ***** department to get back to me regarding a ***** case. Everytime I call the person (Zwelakhe Madikane) that are helping me says he is still waiting for feedback from Capitec's ***** Centre. He promised me on tape that Capitec said funds are available and the funds will take about 10 days to release. What can I do to get some real feedback? Where is fnb credit card ***** department's building or workplace?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2019, 09:34
Official
Good day Francois Steenkamp, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***F. 

Regards,
 
Hello Peter Complaints Team 

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