RN
Ravi N

1 reviews | Active since Oct 2013

26 Nov 2020, 08:34

FNB CREDIT CARD

Call their card division and emailed them ,to date no reply or response from them!

Absolutely no customer service!

0
Replies (2)
RN
Ravi N's update26 Nov 2020, 09:53
Reviewer Update
To Whom it may concern ,

Only when an individual complains on social media, then only us clients actually get any attention!
RN
Ravi N's update28 Nov 2020, 05:20
Reviewer Update
FNB sends sms once I post on socialmedia about their level service,as per below !

FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hoursstill to date has not resolved my problem, they escalated the issue to priority


TO DATE NOTHING HAS BEEN RESOLVED, THEY JUST KEEP GIVING ME THE RUNAROUND FOR A SIMPLE PAID UP LETTER...ABSOLUTELY SHOCKING SERVICE !