AT
Allen T
1 reviews | Active since Jul 2014
24 Jun 2015, 11:57
FNB credit card division service
The FNB credit card division in last two weeks reversed 85000 rand from our account claiming ********** charges. But when we tried to show documents to the lady Jermina we were unable to get hold of her. She does not respond to email or voice messages. This is the worst service we have received from FNB credit card division. We pay 3.5% fee and in situation like this we are railroaded. Any help from anyone is appreciated.
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FNB (First National Bank)'s replyOfficial
24 Jun 2015, 12:25Hello atavakhq,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 708929.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 708929.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Jun 2015, 12:25
Official
Hello atavakhq,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 708929.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 708929.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)