dH
david H

1 reviews | Active since Feb 2014

05 May 2016, 08:36

FNB credit card division's poor service!

I ordered a FNB renewal credit card at a local branch over a week ago, I phoned them today to hear when I can collect my card at the branch, but was told a renewal card has not been ordered at all. I have re-ordered the credit card today and am awaiting my new credit card. I honestly don't have time to waste and I want my new credit card ASAP.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 May 2016, 12:52
Official

Dear Mr Haynes,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 917555.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: 087 *** (option one)