1 reviews | Active since Nov 2012
FNB CREDIT CARD DIVISION PERSONAL CALL CENTER TERRIBLE SERVICE
i booked with emirates my card was debited emirates then rejected booking saying insufficient funds...checked with fnb i had funds got this SMS
FNB :-) R3154.66 reserved for purchase @ Emirates-aed from FNB card a/c..277000 using card..7037.14Sep 13:07
have gone back and forth and FNB cant locate or reverse my money...and flight needed tommorrow morning
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)