1 reviews | Active since Jul 2019
FNB CREDIT CARD DIVISION - ITC NOT UPDATED 4TH REQUEST
After my Previous Hellopeter post FNB contacted me on the 01.10.2019 with regard to my ITC profile not updated.This Credit card was already settled in the month of July 2019 and after several emails this was still not resolved.FNB was going to get this sorted out asap but to date a week later still no feedback.On Friday 04.10.2019 i then decided to give them a call on the following number *** at about 10:15 and spoke to Natasha ,she was going to give me ffedback within an hour 5 hrs later still no feedback received.I have a homeloan pending and this effects my homeloan application.Its very poor for a big bank like FNB to fail the consumer time after time.
• FNB:-) Ref ***F Has been issued for your complaint. For updates contact ***/***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***