FNB CREDIT CARD DIVISION

<p>On Sunday, 7th January 2017 I reported my credit card ****** to the "****** Cards" operator, Dominique Beyers, and I requested for a new card to be issued, of which she did not carry out my request.</p> <p>I phoned the "Credit Card Division" today enquiring as to how far my credit card is, only to be told by the operator, Nthabisene, that my new card has not even been captured, of which I find very un-professional and unacceptable, as I now have to wait another week.</p> <p>Nthabisene has now given me a Ref. No. for my new credit card that she has now captured, and has marked as urgent request (another 4-days waiting period).</p> <p>Please could this be investigated this matter and my new card to be marked as extremely urgent?</p> <p> </p> <p> </p> <p> </p>