AR
Andre R

1 reviews | Active since Feb 2019

04 Feb 2019, 09:36

FNB credit card division

It's been three months since I opened an account with them and still waiting for my bank card, I have logged 4 complaints and only had 1 response where I was promised that it would be sorted out, that was 2 months ago. The worst customer service ever.

The only good service I got was from the branch.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Feb 2019, 11:58
Official
Good Day Andre Roos  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref: *** 
Regards, 
Hello Peter Team 
Tel number: ***