Fnb credit card division

<p>Im still experiencing a massive headache from the fnb credit card division. I seriously fail to understand why I should be paying more money in order for them to close my credit card on the mistakes they keep on doing on my account and failure to be compatible enough to do their job as I have requested and as they have promised to do from the beginning when I requested closure of the account as I knew I wont be having anymore money to fund the damn credit card. So why do they keep on requesting to ****** more money from me whereas I have made necessary payments. They are really failing to do their job and are blaming it on me the customer. Let them reach out for the recordings when I made multiple phone calls to their stupid consultants who failed to do their job even the necessary person who is dealing with this flippen matter. How do u charge me service fees when I transferred your money in your account for u to close the damn card, so what more money are u requesting from me when I am as unemployment as I am. Stop playing and go through whatever it is that u need to do soberly so u can do a even more better job. Why do u debit my cheque accou t still when u have your settlement in the account. I want my R100 unpaid service fee for that debit order be reversed. And stop requesting unnecessary funds from me cause I AM NOT WORKING, I DONT GET INCOME. HAD U DONE YOUR JOB ON THE 26TH OF SEPTEMBER 2016 WHEN U RECEIVED FUNDS FROM ME WE WOULDNT BE HAVING THIS TALK. U ARE FAILING ME BIG TIME AND IM TRULY UNHAPPY WITH THE SERVICE. HIRE PEOPLE WHO KNOW HOW TO DO THE JOB THAN TO BE COSTING ME WHEN I HAVE PAID U ****IT!!!!!how can the balance I have paid in your account be getting reduced instead of stay on a nil balance, u were taking this long to close the credit card cause u wanted funds for free just to celebrate being a big bank, if thats how u make money then u in for another thing. I ran around like a headless chicken trying to let us communicate woth regards to whats happening an no one had the decensy to tell me about etra cash im should be paying instead everyone told me all will be written off and the card will be closed sorry for the inconvenience cost mam but the matter will be escalated for urgent closure. I called to ensure about the whole thing and all your consultants tell me not to worry yet again u want more money. Get it from the trees and close the flippen thing I do t want to see it in my account. I had to visit the randfontein branch and helped by brain from randfontein branch, he too phoned the dep and they told him it will be closed and dont have to pay anything. After sending a hello peter u only get quick to respond me with nonsense and not giving a solution. I had to pho e again and talked to alice if I remember correctly she told me there is no payments needed to be done still after yet again sending me an email needing R500 and more. For what should I be paying it for. The extra charges u charged me after requesting closure. U guys are really nuts. Im not a charity case. I do not work and stop with thi whole nonsense.</p>