MS
MARCELL S

1 reviews | Active since Feb 2021

22 Aug 2023, 09:28

FNB CREDIT CARD DIVISION

FNB CREDIT CARD DIVISION I UPGRADE FROM PREMIER TO PRIVATE - RECEIVED MY NEW CREDIT CARD ON THE 14TH OF AUGUST - ON THE 21ST OF AUGUST I HAVE TO PHONE FNB TO CORRECT THE APP ON MY PHONE - SHOWING I HAVE TO CREDIT CARD ... NO ONLY ONE ... OK THEY CORRECT IT BUT ALL OF A SUDDEN I RECEIVED MAILS I AM IN OVERDUE WITH MY CREDIT CARD .... NO FNB PLEASE CORRECT MY CREDIT CARD AMOUNT - THE MONEY ON MY PREMIERE - WHY DIDN'T YOU ADD IT TO MY PRIVATE - I NEVER USE THAT MONEY!!!!! WHO IS BUSY WITH *****????? I AM SICK AND TIRED TO PHONE ... USE MY APP CHAT ....SEND MAILS ... ITS USELESS!!! NO HELP NO CORRECTION FROM NO ONE!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Aug 2023, 10:40
Official
 
Dear  MARCELL SWART 


Thank you so much for bringing this to our attention. I can confirm someone from our support team has been in touch and working to resolve your query. For further request, you can email us on the below email address. 

 Email address: ***. 

Regards, 

Hello Peter Complaints Team