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vragah V

1 reviews | Active since Jan 2013

05 May 2016, 15:48

fnb credit card division

Fbn credit card handed me over to debt collector's without consulting me to make arrangements with me I had been struggling to make minimum payments but the fact that I was paying every month I'm not happy at all with their service I've got a platinum cheque account with them I'm thinking of moving to other bank because I'm not happy at all with them.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2016, 11:57
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 918191.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)