Fnb credit card dilema

<p>After calling the fnb call centre twice to arrange how the auto payments are made monthly, fnb still keeps doing the same thing since I received a credit card last year in October. Every month the FULL amount is deducted from my salary after asking fnb on 2 occasions to deducts the minimum amount payable. This month over R15000 was deducted and it's my own problem when my account is in arrears, debit orders can't go off, my credit record is affected and budgeting goes out the windows. Very disappointed after asking fnb on 2 occasions to deduct a certain amount and even after the amount is confirmed by sms, fnb still does their own thing. Poor service </p>