ZH
ZILMA H
1 reviews | Active since Feb 2016
10 Feb 2016, 11:15
FNB CREDIT CARD DEPARTMENT IS USELESS
I hate FNB, been waiting 2 weeks for my credit card, finally received it. keep on receiving sms to that my id is not received, so im unable to use my credit card. how do you delivery a credit card without any id documents. <br> attitude from your FICA DEMARMENT TEAM LEADER IS SO TERRIBLE. she is so rude. I will cancel dis credit card. THEY ARE THE WORST BANK EVER. HEADS UP TO ALL THE OTHER BANKS, NEDBANK IS THE BEST
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FNB (First National Bank)'s replyOfficial
10 Feb 2016, 13:59Hello zilmab30,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866173.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866173.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Feb 2016, 13:59
Official
Hello zilmab30,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866173.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 866173.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)