hH
heine H

1 reviews | Active since Dec 2016

14 Dec 2016, 22:35

FNB Credit Card Department is USELESS

<p>In Feb 2016 I tried to get 2 credit cards, took me almost 3 months. In October 2016 I tried to increase the limits, almost 2 months now. Can someone that is not useless contact me as the credit card dept and my business banker are both clueless. ZERO communication. Have to become an asshole to get feedback. I am back in the country 16 Dec at 09:30. I expect a call 09:35.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Dec 2016, 12:05
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)