AA
Anon A
1 reviews | Active since Dec 2014
02 Nov 2022, 09:10
FNB CREDIT CARD DEPARTMENT
Worst experience! I paid my credit card more than 2 years ago, with no judgements to my name but I'm unable to take out a credit card.
FNB system has an insolvent status for the past 2 years and no one is able to help me. The scariest part is I paid this account using the FNB online banking system and transferred money from one FNB account to another and FNB has no clue that this happened.
I've been to the bank I've spoken to all consultants telephonically and one consultant out rightly said she won't help me.
If the matter is not resolved today I will post all the recorded voice calls and emails to prove how disgustingly bad the service has been.
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Anon A's updateReviewer Update
03 Nov 2022, 12:35The same runaround. I've been calling the numbers provided by FNB consultants for the past 2 days and no response , "higher than normal call volumes" Hanging on the line for 40 minutes only for the consultants to drop the call. Its been 2 YEARS !
AA
Anon A's update03 Nov 2022, 12:35
Reviewer Update
The same runaround. I've been calling the numbers provided by FNB consultants for the past 2 days and no response , "higher than normal call volumes" Hanging on the line for 40 minutes only for the consultants to drop the call. Its been 2 YEARS !