NTK
Nondumiso T. Kheswa

1 reviews | Active since Oct 2011

27 Sept 2016, 10:10

FNB Credit Card delivery

<p>FNB promised to deliver a credit card on 8 August 2016 via Mr D couriers. To date, I have not received this delivery. I have called the delivery Mr D Courier and FNB on numerous occassions to address the matter. But I still have not receive my card.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Sept 2016, 10:53
Official

Good Day Miss Kheswa,

Thank you for taking my call earlier, kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)